Audio files not playing in the player

Troubleshooting

  • Ensure your files are in a supported format. Free plans: MP3, AAC, OGG, M4A. Paid plans: also WAV, FLAC, AIFF, ALAC.
  • Check that files are under 500 MB each.
  • Try a different browser to rule out compatibility issues.
  • If using the Media Library, verify the file hasn't been deleted.