Proxy files not generating

Troubleshooting

If proxy files aren't being generated for your audio:

  • Make sure Fast Streaming is enabled. Check Settings → Player Defaults → Playback → Fast Streaming Playback.
  • Alternatively, set the specific project to "Always On" in Edit Project → Labels & Behavior → Fast Streaming Playback.
  • You can manually trigger proxy generation from the Edit Project page — look for the proxy status panel below the Fast Streaming setting and click "Generate Proxy" for each file.
  • Proxy generation may take a few moments for large files. If the status stays on "Processing" for an extended time, try deleting the proxy and regenerating it.